Terms & Conditions


All items are lovingly handcrafted, so please allow 3 working days for your order to be made and dispatched. All items will be sent Royal Mail 2nd class delivery. All orders come with a £2.99 postage and packaging fee in addition to the cost of the purchase. If you require your item quickly, please contact me for a postage quote for next day delivery options. 


All items come with a 14-day money back guarantee. If you are not entirely satisfied with your purchase from COOKOO JEWELLERY please return the item in an unworn, resalable condition within 14 days of delivery. Please note that return postage is at the customers expense and this will not be refunded under this guarantee.


All COOKOO JEWELLERY comes with a 6-month warranty. However any accidental damage can be fixed at a small charge. To prolong the life of your COOKOO JEWELLERY, we recommend that you avoid water, chemicals, lotions etc when wearing your jewellery. When putting on your stretch bracelets, we recommend rolling the bracelet over the hand, rather than stretching them out to put them on.